Terms of service

Welcome to Vive Milan. By accessing our website or purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. Orders

  • By placing an order, you confirm that all information provided is accurate, complete, and up to date.

  • We reserve the right to cancel or refuse any order for reasons including product unavailability, errors in pricing, or suspected fraudulent activity.

  • After an order is placed, you will receive a confirmation email. Please review it carefully and contact us if any information is incorrect.

2. Payment & Pricing

  • All prices are listed in Euros (€) and include applicable taxes unless stated otherwise.

  • Payment is required in full at the time of purchase. We accept all major payment methods available on our website.

  • We reserve the right to change prices at any time, but changes will not affect orders that have already been confirmed.

3. Shipping & Delivery

  • We provide worldwide shipping. Delivery times vary depending on location: Europe (3–7 business days), North America (7–14 business days), Rest of the World (10–21 business days).

  • Shipping is free for all orders.

  • Once your order is shipped, a tracking number will be provided via email.

  • Customers are responsible for customs fees, import duties, or taxes in their respective countries.

4. Returns & Refunds

  • Please refer to our Return & Refund Policy for details.

  • Returns must be requested within the timeframe specified in the policy.

  • Items must be returned in their original condition, unused, and with all packaging intact.

5. Product Information

  • We strive to display products as accurately as possible, including colors, sizes, and materials. However, slight variations may occur due to screen settings or manufacturing differences.

6. Intellectual Property

  • All content on this site, including images, text, logos, and designs, is the property of Vive Milan.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Liability

  • Vive Milan is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

  • We do not guarantee that our website will be error-free or free from viruses.

8. Privacy

  • Your personal information will be collected and used in accordance with our Privacy Policy.

9. Governing Law

  • These terms are governed by the laws of The Netherlands.

  • Any disputes will be resolved under Dutch jurisdiction.

10. Contact Us
For any questions regarding our Terms & Conditions: