Shipping policy

At Vive Milan, we strive to deliver your orders as quickly and safely as possible. Please read our shipping policy carefully:

1. Shipping Destinations
We offer WORLDWIDE SHIPPING to most countries.

2. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

3. Shipping Methods & Delivery Times
Delivery times may vary depending on your location:

  • Europe: 3–7 business days

  • North America: 7–14 business days

  • Rest of the World: 10–21 business days

4. Shipping Costs
We offer FREE SHIPPING WORLDWIDE on all orders.

5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use it to track your shipment online.

6. Customs & Import Duties
Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately at support@noveum.nl or +31 681759498. We will work with you to resolve the issue.

8. Contact Us
For any questions about shipping, feel free to reach out: